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Freshdesk

Freemium

Easy-to-use help desk with a free plan for small teams.

Overview

Who it's for

Small and growing support teams.

Key features
  • Ticketing
  • Knowledge base
  • Automations
  • SLA management
  • AI features
Pros
  • Free plan available
  • Easy to set up
  • Good value
Cons
  • Some channels cost extra
  • Advanced features on higher plans

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