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Gorgias

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Help desk built for e-commerce stores.

Overview

Who it's for

Shopify and online stores handling order questions.

Key features
  • Order data in tickets
  • Social and chat support
  • Macros
  • AI automation
  • Revenue reporting
Pros
  • Deep Shopify integration
  • Edit orders from tickets
  • Great for stores
Cons
  • Priced by tickets
  • Less suited outside e-commerce

Gorgias alternatives

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