Zoho CRM

Affordable, feature-rich CRM that connects to the wider Zoho suite.

Key features

  • Lead and deal management
  • Workflow automation
  • Omnichannel communication
  • Analytics
  • AI assistant

Pros and cons

What's good

  • Strong value for money
  • Free plan for small teams
  • Integrates with 40+ Zoho apps

Watch out for

  • Interface can feel busy
  • Customisation takes time

Who should use Zoho CRM?

Budget-conscious businesses that want lots of features or already use Zoho apps.

Zoho CRM alternatives

ActiveCampaign Email marketing with some of the strongest automation available. Free trial Attio Modern, data-driven CRM you can shape around your business. Freemium Close CRM with built-in calling, SMS and email for inside sales teams. Free trial Copper CRM designed to work inside Google Workspace. Free trial

See all Zoho CRM alternatives

Features and pricing change often. Check the official Zoho CRM website for current plans before you buy.